D.L. Poulin, Inc.
Corporate Overview
Construction seems to course through the veins of
Maine’s Poulin family. Dave Poulin grew up watching
his father, a residential and light commercial contractor,
build a successful business. Once Dave’s formal
education was complete, he plunged into “post-graduate”
education, seeking to learn all he could—from finish
carpentry and estimating to general management, working
alongside his father.
Then, in 1974, with ten years of knowledge and experience
under his belt, Dave set out on his own, founding D.L.
Poulin, Inc. Since that time, the firm has grown to
be one of Maine’s most respected general contractors,
one that has not only become a fixture at Brunswick
Naval Air Station, but has successfully completed numerous
schools, multi-family housing projects, restaurants,
retail stores, municipal projects, healthcare work and
more. And now, D.L. Poulin, has begun exporting its
talents and New England work ethic, expanding its reach
all along the Atlantic coast.
Over the years, Dave has assembled a dedicated team
with hundreds of years of experience in the construction
industry.
In what is acknowledged to be one of the industries
with the highest risk of failure, what has enabled D.L.
Poulin to remain a key player for more than three decades?
All contractors claim to do this, and some even succeed
more often than not. D.L. Poulin, however, retains this
dedication—through the use of TQM (Total Quality Management) and continuous
improvement—on every project, from small tenant
fit-ups to large, new manufacturing plants. You, as
an owner, get the best building your money can buy.
We have found that getting
along with people just isn’t that difficult. Shaking
hands with an owner once a project is complete should
be every bit as easy as shaking hands at the beginning
of the project.
It’s your building that we’re constructing,
and it only makes sense that you should be intimately
involved in the process. So, along with the architect,
engineers, subcontractors and suppliers, we consider
you a vital part of the building team, with all of us
working toward a common goal, meeting or exceeding
your expectations, which is why we hold regular meetings
with you to update you on progress, schedules, costs
and anything else that you feel is relevant. Plus, we
extend a standing invitation to you to join us at all
our weekly progress meetings, where we coordinate our
efforts with all the project’s participants.
As much as any other factor, completing a project on
or ahead of schedule is critical to an owner. Everyone
at D.L. Poulin understands this, and we make sure that
everyone else on the building team does, also. Here,
too, our record speaks for itself, Poulin has never,
in all our years of operation, been assessed liquidated
damages for finishing a project late.
Unlike most contractors, who’ve had to be brought
kicking and screaming into the computer age, D.L. Poulin
saw the opportunities and advantages early. In only
its second year in operation, 1975, the firm purchased
its first computer.
There is nothing more important than the safety of
those working on the job site. A good safety record
also keeps worker’s comp and other insurance costs
down—savings that can be passed along to the owner.
That’s why D.L. Poulin not only has a safety officer
who regularly inspects all our job sites, but also employs
an outside independent safety consultant
who visit our projects weekly and files a report directly
to the president. His report covers not only Poulin
employees, but the safety actions of every subcontractor
working on the job. Our safety commitment led us to
be one of the original members of the Maine Safety Compact,
and one of our people was even selected to serve on
the Governor’s Safety Committee, to help develop
programs for other businesses to improve their safety
performances.
It goes without saying that by building close relationships
with an owner, and delivering on our promises, we hope
to gain referrals and opportunities for future work.
We also, though, work very hard at forming similar ties
with the architects, engineers, subcontractors and suppliers
we work with. They appreciate the professional way D.L.
Poulin treats them, including paying their bills on
time. This encourages them to want to work with us again,
and to give us every pricing advantage they possibly
can.
It’s for all these reasons—and many others—that
D.L. Poulin, Inc. has been chosen by such organizations
as Yum! Brands, Burger King, Best Buy, McDonald’s, Applebee’s, Ruby Tuesday,
Darden Restaurants, Carlson Restaurants, Bed Bath &
Beyond/CTS, Wal-Mart, Brinker International, U.S. Postal
Service, the Red Cross, medical facilities, motels,
a host of school districts and others too numerous to
mention, to bid and construct their buildings. Each
wanted quality, value and on-time performance—and
they got it—without the trauma most people expect
to accompany a building project.
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